VDO-Webshop and Hellamarine-Webshop order process:

How do I order something from VDO-Webshop or Hellamarine-Webshop?

Ordering is done in 5 simple steps:

Step 1. Choose your product (s):

First look for the product you want to buy.
Then put it through the big blue button in your digital shopping cart.
To continue shopping, click on the white button: "Continue shopping".
If you want to continue with ordering, click on the blue button: "PROCEED TO CHECK OUT".
On the right you see the contents of your shopping cart and the price excluding shipping costs.
Click on the blue button: "Continue to pay".

Step 2. Fill in personal details:

Do you have an account?
Then ordering goes much faster.
Then click on: "log in".
Then enter your e-mail address and password.
Click the blue button: "CONTINUE".

Do not have an account yet?
If you want to checkout as a guest, click on "Checkout as a guest".
Choose the social title: Mr or Mrs
Enter your first name, last name, possible company name and e-mail address.
If you want to create an account, this is optional, now enter your password.
Click: "I agree with the General Terms and Conditions of Sale and the Privacy Policy".

Note: The shipping costs vary per country:
The stated shipping costs are the costs for shipping within the Netherlands.
Other shipping costs apply to the other countries. These will only become valid if you
Have entered all the details and before you pay.

Step 3. Fill in address details:

Enter your address details.
If you have entered a company name, then also enter your VAT number.
The VAT number is then automatically checked.
If your VAT number is valid and your address is in the EU but not in the Netherlands, then we deliver zero VAT with VAT.
If your address is outside the EU, no VAT will be charged.
Click the blue button: "CONTINUE".

Step 4. Shipping method:

We ship with PostNL as standard.
The shipping costs are listed on the right.
If you want your order to be sent differently, you can enter it under the PostNL logo
The total amount of your order including shipping costs is under "My shopping cart"
Click the blue button: "CONTINUE".

Step 5. Payment:

Choose your method of payment
Click: "I agree with the Terms and Conditions and the right of withdrawal".
Check your order.
Click on the blue button: "ORDER WITH PAYMENT OBLIGATION".

Ready:

If the process went smoothly, you will receive an e-mail entitled: "Payment accepted".